Castle Rock Banner
Share to Facebook Share to Twitter Bookmark and Share
File #: RES 2019-074    Version: 1 Name:
Type: Resolution Status: Passed
File created: 4/19/2019 In control: Town Council
On agenda: 6/18/2019 Final action: 6/18/2019
Title: Resolution Approving the Town of Castle Rock Fire and Rescue Department 2016-2019 Strategic Plan (2019 Update)
Attachments: 1. Attachment A: Resolution, 2. Exhibit 1: Amended 2016 - 2019 Strategic Plan (2019 Update), 3. Presentation

To:                     Honorable Mayor and Members of Town Council

 

From:                     Norris W. Croom III, Fire Chief

 

Title

Resolution Approving the Town of Castle Rock Fire and Rescue Department 2016-2019 Strategic Plan (2019 Update)

Body

________________________________________________________________________________

 

Executive Summary

 

The Castle Rock Fire and Rescue Department (CRFD) has been an internationally accredited agency through the Commission on Fire Accreditation International (CFAI) since 2012.  A central part of CRFD’s continuous quality improvement efforts is having a Strategic Plan that represents an understanding of the community’s expectations, concerns, and priorities.  The Department actively sought community feedback in 2015 as the basis for establishing the 2016 - 2019 Strategic Plan.  The plan provides a guide for the Department’s growth and continuous improvement through 2019.  The Amended 2016 - 2019 Strategic Plan provides the community with a summary of the progress made on all Strategic Goals.  

 

Notification and Outreach Efforts

 

Outreach to the community was accomplished in 2015 through a series of 7 open houses conducted throughout the community, and direct surveying of the open house participants.

 

History of Past Town Council, Boards & Commissions, or Other Discussions

 

Town Council approved the 2016 - 2019 Strategic Plan on May 17th 2016, via resolution 2016-060.

Town Council approved the 2016 - 2019 Strategic Plan, 2017 Update on May 16th 2017, via resolution 2017-044

Town Council approved the 2016 - 2019 Strategic Plan, 2018 Update on July 17th 2018, via resolution 2018-065

 

Discussion

 

The Castle Rock Fire and Rescue Department (CRFD) has been an internationally accredited agency through the Commission on Fire Accreditation International (CFAI) since 2012. A central part of CRFD’s continuous quality improvement efforts is having a current Strategic Plan that represents an understanding of the community’s expectations, concerns and priorities.  In 2015, the Department actively sought community feedback as the basis for establishing the 2016 - 2019 Strategic Plan.  The plan provides a guide for the Department’s growth and continuous improvement through 2019.  This is the first annual update reflecting the Department’s and Town’s ongoing effort to keep services consistent with goals, objectives and growth.

 

The Strategic Plan identifies the top community expectations which are:

 

1. Quick response times

2. Well trained personnel

3. Adequate/appropriate equipment

 

It also identifies the top community concerns, which are:

 

1. Keeping pace with growth

2. Ensuring sufficient staffing

3. Maintaining adequate resources

 

Through the survey, the Strategic Plan identified the community’s service priorities, which are:

 

1.                     Emergency Medical Services

2.                     Fire Suppression

3.                     Wildland Fire Suppression

4.                     Technical Rescue

5.                     Hazardous Materials Mitigation

6.                     Domestic Preparedness Planning and Response

7.                     Fire Prevention

8.                     Public Education

9.                     Fire Investigation

 

Keeping these three critical factors in mind, the Department’s internal stakeholder’s group developed six strategic goals.  The Amended 2016 - 2019 Strategic Plan provides progress reports on all strategic goals.  A brief summary of the progress reports are:

 

1. Maintain Agency Accreditation

                     Completed

                     CRFD received a unanimous vote from the Commission on Fire Accreditation International at its July 2017 hearing in Charlotte, NC

2.                     Community Wildfire Protection Plan

                     53% Complete

                     2nd Draft in review

                     Target Completion end of 2019

3. Open Station 152 (Crystal Valley Fire Station)

                     Complete

i.                     Station 152 place in-service on August 4th 2018

4. Develop an enhanced training program

                     Complete

5. Develop an enhanced public outreach program

                     Complete

i.                     There are several on-going efforts with Public Education

1.                     Community Open Houses

2.                     Public Education events

3.                     Targeted education events

6.  Fire Training Center

                     South Building: Complete

                     North Building:

i.                     Est. 1st quarter 2020 completion

 

 

 

Budget Impact

 

While the adoption of the Amended 2016 - 2019 Strategic Plan has no impact on the budget, the Strategic Goals have potential to impact the Fire and Rescue Department’s budget.  If there are any budgetary impacts as a result of the goals within the Amended 2016 - 2019 Strategic Plan, they will be addressed through the normal budget process.

 

Staff Recommendation

 

Staff recommends adopting the 2016 - 2019 Strategic Plan, 2019 Update.

 

Proposed Motion

 

“I move to approve the Resolution as introduced by title.

 

Attachments

 

Attachment A: Resolution

Exhibit 1: Amended 2016 - 2019 Strategic Plan (2019 Update)