To: Honorable Mayor and Members of Town Council
From: Arturo Morales, Fire Chief
Title
Resolution Approving the Town of Castle Rock Fire and Rescue Department 2016- 2019 Strategic Plan
Body
________________________________________________________________________________
Executive Summary
The Castle Rock Fire and Rescue Department (CRFD) has been an internationally accredited through the Commission on Fire Accreditation International (CFAI) agency since 2012. A central part of CRFD’s continuous improvement efforts is having a Strategic Plan that represents an understanding of the community’s expectations, concerns and priorities. The Department actively sought community feedback as the basis for establishing the 2016 - 2019 Strategic Plan. The plan provides a guide for the Department’s growth and continuous improvement over the next three years. This plan will be reviewed and updated at least annually to reflect the Department’s and Town’s ongoing effort to keep services consistent with goals, objectives and growth.
Notification and Outreach Efforts
Outreach to the community was accomplished through a series of 7 open houses conducted throughout the community, and direct surveying of the open house participants.
The Public Safety Commission was presented the draft Strategic Plan and the processes used in its development and recommends its adoption.
History of Past Town Council, Boards & Commissions, or Other Discussions
The CRFD has maintained a strategic plan since 2004 with adoption of the 2004 Strategic Master Plan. In 2010 the Town adopted the 2010 - 2015 Community Driven Strategic Plan and approved its annual amendments. The 2016 - 2019 Strategic Plan is an extension of the Department’s continuous improvement efforts and contributes to our ongoing goal of providing exceptional service to our community, and remaining an internationally accredited agency.
Discussion
The Castle Rock Fire and Rescue Department (CRFD) has been an internationally accredited through the Commission on Fire Accreditation International (CFAI) agency since 2012. A central part of CRFD’s continuous improvement efforts is having a Strategic Plan that represents an understanding of the community’s expectations, concerns and priorities. The Department actively sought community feedback as the basis for establishing the 2016 - 2019 Strategic Plan. The plan provides a guide for the Department’s growth and continuous improvement over the next three years. This plan will be reviewed and updated at least annually to reflect the Department’s and Town’s ongoing effort to keep services consistent with goals, objectives and growth.
The Strategic Plan identifies the top community expectations which are:
1. Quick response times
2. Well trained personnel
3. Adequate/appropriate equipment
It also identifies the top community concerns, which are:
1. Keeping pace with growth
2. Ensuring sufficient staffing
3. Maintaining adequate resources
Through the survey, the Strategic Plan establishes the community’s service priorities, which are:
1. Emergency Medical Services
2. Fire Suppression
3. Wildland Fire Suppression
4. Technical Rescue
5. Hazardous Materials Mitigation
6. Domestic Preparedness Planning and Response
7. Fire Prevention
8. Public Education
9. Fire Investigation
Keeping these three critical factors in mind the Department’s internal stakeholder’s group developed six strategic goals for the Department to focus on over the next three years. Those goals are;
1. Maintain Agency Accreditation
2. Adopt the 2012 International Wildland Urban Interface Code
3. Open Station 152 (Crystal Valley Fire Station)
4. Develop and enhanced training program
5. Develop and enhanced public outreach program
6. Enhanced Fire / Public Safety Training Center
Two of these strategic goals (Station 152 and Public Safety Training Center) have been previously identified as Town indicatives and are part of the 2016-2018 plan. The remaining four strategic goals have been incorporated into the Department’s 2017 annual budget.
Budget Impact
There is no budget impact by adopting this plan as all strategic goals identified are already part of the Department’s budget and budget requests.
Staff Recommendation
Staff recommends approval of the motion to adopt the 2016 - 2019 Strategic Plan
Proposed Motion
I move to approve the Resolution Adopting the Castle Rock Fire and Rescue 2016-2019 Strategic Plan.
Attachments
Attachment A: Resolution
Attachment B: Power Point
Attachment C: 2016 - 2019 Strategic Plan