To: Honorable Mayor and Members of Town Council
From: Arturo J. Morales, Fire Chief
Title
Resolution Approving the Town of Castle Rock Fire and Rescue Department Amended 2016-2019 Strategic Plan
Body
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Executive Summary
The Castle Rock Fire and Rescue Department (CRFD) has been an internationally accredited through the Commission on Fire Accreditation International (CFAI) agency since 2012. A central part of CRFD’s continuous improvement efforts is having a Strategic Plan that represents an understanding of the community’s expectations, concerns and priorities. The Department actively sought community feedback in 2015 as the basis for establishing the 2016 - 2019 Strategic Plan. The plan provides a guide for the Department’s growth and continuous improvement through 2019. The Amended 2016 - 2019 Strategic Plan provides the community with a summary of the progress made on Strategic Goals 1, 3, 4, and 5, as well as updates to Strategic Goals 2 & 6.
This document has met the intense scrutiny of the CFAI Accreditation Peer Team, and received the complete support of the Public Safety Commission.
Notification and Outreach Efforts
Outreach to the community was accomplished in 2015 through a series of 7 open houses conducted throughout the community, and direct surveying of the open house participants.
The Public Safety Commission was presented a draft of the Amended 2016 - 2019 Strategic Plan and the processes used in its development and recommends its adoption.
History of Past Town Council, Boards & Commissions, or Other Discussions
Town Council approved the 2016 - 2019 Strategic Plan on May 17th 2016, via resolution 2016-060.
Discussion
The Castle Rock Fire and Rescue Department (CRFD) has been an internationally accredited agency through the Commission on Fire Accreditation International (CFAI) agency since 2012. The Department is scheduled for a reaccreditation site visit in May 2017 and a CFAI hearing in July 2017. A central part of CRFD’s continuous improvement efforts is having a current Strategic Plan that represents an understanding of the community’s expectations, concerns and priorities. In 2015, the Department actively sought community feedback as the basis for establishing the 2016 - 2019 Strategic Plan. The plan provides a guide for the Department’s growth and continuous improvement through 2019. This is the first annual update reflecting the Department’s and Town’s ongoing effort to keep services consistent with goals, objectives and growth.
The Strategic Plan identifies the top community expectations which are:
1. Quick response times
2. Well trained personnel
3. Adequate/appropriate equipment
It also identifies the top community concerns, which are:
1. Keeping pace with growth
2. Ensuring sufficient staffing
3. Maintaining adequate resources
Through the survey, the Strategic Plan identified the community’s service priorities, which are:
1. Emergency Medical Services
2. Fire Suppression
3. Wildland Fire Suppression
4. Technical Rescue
5. Hazardous Materials Mitigation
6. Domestic Preparedness Planning and Response
7. Fire Prevention
8. Public Education
9. Fire Investigation
Keeping these three critical factors in mind the Department’s internal stakeholder’s group developed six strategic goals. The Amended 2016 - 2019 Strategic Plan provides progress reports on strategic goals 1, 3, 4, and 5, and updates to strategic goals 2 and 6. A brief summary if the progress reports are;
1. Maintain Agency Accreditation
• 71% Complete
• CFAI Peer Site Visit: May 21st - 25th
• CFAI Hearing: July 24th, 25th
3. Open Station 152 (Crystal Valley Fire Station)
• 33% Complete
• On-schedule for Fall 2018
4. Develop and enhanced training program
• 57% Complete
• Target completion 4th quarter 2017
5. Develop and enhanced public outreach program
• 65% Complete
• Target completion 3rd quarter 2017
Two strategic goals were updated due to a significant shift in focus and desired outcome. These goals are;
2. Develop and Implement a Comprehensive Wildland Mitigation Program through the Creation of a Community Wildfire Protection Plan (CWPP)
• With input from the new Fire Marshal with considerable wildland experience, the focus changes from the adoption of the 2012 International Wildland Urban Interface Code (IWUI) to the development of a CWPP with focus areas on education of internal and external stakeholders and a mitigation plan. The Department has a vacancy in the Life Safety Division for a Fire Prevention Officer. Once hired, this individual will be the department lead on this strategic goal.
o Estimated completion is 24 months once started.
6. Enhanced Public Safety Training Center
• This has been a dynamic goal for several years. The change in this goal represents the opportunity to purchase an existing building in the immediate area of the current Fire Training Center (training tower) and a planned “dirty building” on the parking lot adjacent to the training tower.
o Estimated completion of 3rd quarter 2018
Budget Impact
While the adoption of the Amended 2016 - 2019 Strategic Plan has no impact on the budget, the Strategic Goals have potential to impact the Fire and Rescue Department’s budget. If there are any budgetary impacts as a result of the goals within the Amended 2016 - 2019 Strategic Plan, they will be addressed through the normal budget process.
Staff Recommendation
Staff recommends adopting the Amended 2016 - 2019 Strategic Plan.
Proposed Motion
“I move to approve the Resolution as introduced by title.”
Attachments
Attachment A: Resolution
Exhibit 1: Amended 2016 - 2019 Strategic Plan (2017 Update)